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The Official logo of the Florida Department of Children and Famiies
  Publications

Policies and Procedures of the Florida Department of Children and Families

This information is provided in PDF format and requires the Adobe Acrobat Reader (version 3.0 or higher) which is available from Adobe at no charge. Viewers can convert PDF files to html through the Adobe website.

SECRETARIAL POLICIES
HRSR 0-25-1 Public Information  
HRSR 0-90-2 Videotape Credits Policy  

PUBLICATIONS MANAGEMENT
CFOP 5-1 Numerical and Subject Index to Administrative Publications 39k
CFOP 5-2 Departmental Administrative Publications System 59k
CFOP 5-3 General Subject Areas 10k
CFOP 5-5 Publications: Maintaining a Record When Printing Cost Exceeds Category Three; Copies to State Library 24k
CFOP 5-7 Acquisition of Laws of Florida and Florida Statutes 8k
HRSR 5-10 Public Information Publications/Productions  

ADMINISTRATION
HRSR 10-4 Flags at Half-Mast  
CFOP 10-6 Institutional Management Groups 9k
CFOP 10-7 Management Decision Making Process for the Department of Children and Families 6k
CFOP 10-9 Decision Memorandum Process 13k

DOCUMENTATION MANAGEMENT
CFOP 15-1 Correspondence Management 618k
CFOP 15-2 Standard Letterhead and Business Card Formats 237k
CFOP 15-3 The Departmental Logo 93k
CFOP 15-4 Records Management 111k
CFOP 15-6 Managing and Ordering Departmental Forms 83k
CFOP 15-9 Charges for Providing Copies of C&F Records or Publications 14k
CFOP 15-10 Departmental and District Office Symbols 15k
CFOP 15-12 Procedures for Releasing Selected Information Pertaining to an Abuse, Neglect, Abandonment or Exploitation Report 8k

INFORMATION
  CFOP 25-4 Publishing, Filing, and Distributing Reports Required by Law

LEGAL
  CFOP 30-1 Administrative Rule Promulgation
  CFOP 30-2Response to Subpoenas for C&F Records
  CFOP 30-4 Provision of Legal Services to Programs Located within the Department for Administrative Purposes Only
  CFOP 30-5 Cases Requiring Entry of a Final Order

TRAVEL AND TRANSPORTATION
  CFOP 40-1 Official Travel of DCF Employees and Non-Employees
  CFOP 40-2 Vehicle Management
  CFOP 40-5 Acquisition of Vehicles for transporting transportation Disadvantaged Clients

SUPPLY MANAGEMENT
  CFOP 45-2 Receiving Reports
  CFOP 45-3 Disposition Instructions for Unserviceable Supplies
  CFOP 45-4 Excess Supplies
  CFOP 45-6 Physical Inventories
  CFOP 45-7 Receiving and Inspection
  CFOP 45-10 Inventory Control

SYSTEMS MANAGEMENT
      CFOP 50-2 Security of Data and Information Technology Resources
  HRSR 50-3 Client Information System Security Responsibilities
  HRSR 50-4 Computer Software Policy
  CFOP 50-5 Using and Maintaining E-mail Systems
  CFOP 50-6 Security
  CFOP 50-7 Policy on Enhanced Workstations and State-wide Office Automation Sandards
  CFOP 50-8 Naming Conventions for Local Area Networks
  CFOP 50-9 Policy on Information Resource Requests
  HRSOP 50-10 District Information Resource Plans (DIRPs)
  CFOP 50-11 Allocation of Information Resources Staff Time
  CFOP 50-12 Policy on Procurement, Maintenance and Support of Departmental Standard Microcomputers
  CFOP 50-13 Internet/Intranet Policy
  HRSOP 50-14 Policy on Virus Prevention, Control, Reporting, and Recovery
  HRSOP 50-16 Information System Application
  CFOP 50-17 Policy on Procurement of Information Technology Resources
  CFOP 50-19 Policy on Security Incident Reporting and tracking
  CFOP 50-20 Server and Workstation Naming Conventions and Approvals (for Microsoft NT/2000 Standard)

FINANCIAL MANAGEMENT
  HRSR 55-5 Membership Dues
  HRSOP 55-7 Fee Assessment and Collection
  HRSR 55-8 Indirect Cost-Application and Waiver of Earnings
  HRSR 55-9 Internal Fraud Procedures
  HRSOP 55-10 Fee Collection Accounts Receivable System
  HRSOP 55-10A Fee Collection Accounts Receivable System
  HRSR 55-13 Other Personal Services - Independent Contractors
  HRSR 55-13A Other Personal Services - Independent Contractors
  HRSR 55-14 Interpreter Services for the Hearing Impaired
  HRSR 55-16 Developing Fee Schedules for Departmental Services
  HRSOP 55-17 District Budget Flexibility
  CFOP 55-18 Data Security on GRANTS System

PERSONNEL
  CFOP 60-1 Chapter 2, Hours of Work, Overtime and Compensatory Leave
  CFOP 60-1 Chapter 4, On-Call/Call Back
  CFOP 60-1 Chapter 5, Lump Sum Bonus Plan
  CFOP 60-2 Chapter1, Recruitment, Assessment and Selection
  CFOP 60-4 Chapter 2, Annual Leave Carryover
  CFOP 60-4 Chapter 3, Employee Sick Leave Pools
  CFOP 60-4 Chapter 4, Sick Leave transfer Plan
  CFOP 60-4 Chapter 5, Abuse of Sick Leave
  HRSOP 60-4 Chapter 7, Disability Leave with Pay/Alternate Duty Program
  CFOP 60-4 Chapter 8, Administrative Leave for Disasters and Other Emergency Conditions
  CFOP 60-4 Chapter 9, Educational Leave Without Pay
  CFOP 60-4 Chapter 10, FLSA Agency Plan for Special Compensatory Leave Credits
  CFOP 60-4 Chapter 11, Family Supportive Work Program
  CFOP 60-4 Chapter 12, Governor's Mentoring Initiative
  CFOP 60-5 Chapter 1, Political Activities
  CFOP 60-5 Chapter 2, Career Service Grievance Procedure
  CFOP 60-5 Chapter 3, Standards of Conduct and Standards for Disciplinary Action for All Employees in the State Personnel System
  CFOP 60-5 Chapter 4, Public Employees Performance Evaluation System
  CFOP 60-5 Chapter 5, Code of Ethics for Public Officers and Employees
  CFOP 60-5 Chapter 8, Bonding of Employees
  HRSOP 60-5 Chapter 9, Policies and Procedures for Employee Telecommuting Program
  CFOP 60-5 Chapter 10, Additional Employment Outside State Government
  CFOP 60-5 Chapter 11, Employee Relationships with Regulated Entities
  CFOP 60-5 Chapter 12, Drug-Free Workplace
  CFOP 60-6 Other Personal Services (OPS) Employment
  CFOP 60-8 Chapter 1, Employee Personnel Records
  CFOP 60-8 Chapter 3, Employee Separations and Reference Checks
  CFOP 60-9 Chapter 2, Employee Assistance Program
  CFOP 60-9 Chapter 3, Service Awards Program
  CFOP 60-9 Chpater 5, Employee Insurance Benefits Program
  CFOP 60-9 Chapter 6, Payment of Moving Expenses
  CFOP 60-10 Chapter 1, ADA Procedures for Applicants/Employees/General Public
  CFOP 60-10 Chapter 2, Informal Discrimination Complaint Procedure
  CFOP 60-10 Chapter 4, Sexual Harassment
  CFOP 60-11 Chapter 1, Policy on Domestic Violence
  CFOP 60-11 Chapter 2, Workplace Violence Awareness and Prevention
  CFOP 60-12 Driver's License as a Condition of Employment
  CFOP 60-14 Chapter 1, Department Core training
  CFOP 60-15 Equal Employment Opportunity/Affirmative Action
  CFOP 60-16 Methods of Administration: Equal Opportunity in Service Delivery
  CFOP 60-17 Chapter 1, Notice of Privacy Policy and Management and Protection of Personal Health Information
  CFOP 60-17 Chapter 2, Protected Health Information Complaint/Grievance Procedures
  CFOP 60-17 Chapter 3, HIPAA Privacy Monitoring Requirements
  CFOP 60-17 Chapter 4, Authorization for Use or Disclosure of Protected Health Information
  CFOP 60-17 Chapter 5, Accounting of Disclosures of Protected Health Information
  CFOP 60-52 Employees as Guardians Ad Litem

FOOD SERVICE
  CFOP 65-1 Food Service Management

FACILITIES ACQUISITION AND MANAGEMENT
  CFOP 70-1 Leasing
  CFOP 70-2 Location and Format for Department Signs
  CFOP 70-3 Energy Conservation
  CFOP 70-4 Fixed Capital Outlay Projects Management and Coordination
  CFOP 70-5 Recycling Program
  CFOP 70-6 Unauthorized Use of State Telephones, State Owned or Leased Cellular Telephones, State Telephone
  HRSR 70-7 Construction Contract Bidding, Award & Negotiation
  CFOP 70-8 Management of Real Property
  CFOP 70-9 Toxic Substances
  CFOP 70-10 Hazardous Material
  CFOP 70-11 Archaeological and Historic Resources
  CFOP 70-12 Contraband Control
  CFOP 70-13 Reinvesting Savings from Energy Grant Investments
  CFOP 70-15 Housekeeping

PROCUREMENT AND CONTRACT MANAGEMENT
  CFOP 75-1 Purchasing Policy and Procedures
  CFOP 75-2 Contract Management System for Contractual Services
  CFOP 75-3 Insurance Claims Reporting Procedures
  CFOP 75-8 Contract Monitoring

PROPERTY MANAGEMENT
  CFOP 80-2 Property Management
  CFOP 80-3 Disposal of Client Unclaimed Tangible Personal Property

INSTITUTIONAL MANAGEMENT
  HRSR 95-3 Psychotropic Medication Regulation for HRS Institutions
  HRSR 95-4 Institutional Policy for Supervising Non-Licensed Personnel Peforming Nursing Functions
  CFOP 95-5 State Mental Health treatment Facilities Mortality Review Process

VOLUNTEER SERVICES
  CFOP 125-1 Community Resources/Volunteer Management

STANDARDS DEVELOPMENT
  HRSR 130-2 Interpreter Services for Hearing Impaired Persons

ADULT SERVICES
  CFOP 140-2 Adult Protective Services
  CFOP 140-4 Adult Services Protective Intervention
  CFOP 140-5 General Casework Practices
  CFOP 140-8 Community Care for Disabled Adults
  CFOP 140-11 Adult Protective Services Registered Nurse Specialist

HEALTH
  HRSR 150-5 AIDS/HIV Policy for Clients in HRS Residential Facilities

MENTAL HEALTH/SUBSTANCE ABUSE
  CFOP 155-2 Operating Capacities at State Mental Health treatment Facilities
  CFOP 155-6 Sexual Behaviors at State Mental Health treatment Facilities
  CFOP 155-7 Policy on Information Sharing Upon Admission and Discharge from a State Mental Health treatment Facility
  CFOP 155-10 Mental Health Services for Children in the Custody of the Department
  CFOP 155-11 The Title XXI Behavioral Health Network
  CFOP 155-12 Forensic Transfers to Civil Mental Health Treatment Facilities
  CFOP 155-13 Dismissal of Charges for Individuals Remaining Incompetent to Proceed for Five Continuous Years

DEVELOPMENTAL DISABILITIES
  CFOP 160-1 Medicaid Waiver Services Agreement
  CFOP 160-3 Investigating Abuse, Neglect, or Exploitation at Developmental Services Institutions
  CFOP 160-5 Interdistrict transfer and Placement Guidelines
  CFOP 160-7 Appointing a Client Advocate
  CFOP 160-10 CHAMPS Program (Citizen Monitoring)
  CFOP 160-11 Procedures for Waiver Support Coordination Pre-Service Training
  CFOP 160-13 Statewide Forms Used by Waiver Support Coordinators
  CFOP 160-14 Uniform Procedure for LTRC Payments

ECONOMIC SELF-SUFFICIENCY SERVICES
  HRSR 165-2 Medicaid Quality Control Error Reporting
  HRSR 165-6 Certification of Certain HEA and SMA Payments for Exclusion as Income or Resources in the AFDC and SSI Programs
  HRSOP 165-9 Presumptive Medicaid Eligibility for Pregnant Women
  HRSR 165-10 Preliminary Screening of Employees in Sensitive Positions in Economic Services
  CFOP 165-13 Front-End Fraud Prevention
  CFOP 165-17 Benefit Recovery Program
  CFOP 165-22 Program Policy Manual * requires Acrobat Reader 4.0

FAMILY SAFETY
  Desk Reference Family Safety and Preservation Desk Reference
  CFOP 175-15 Child Welfare Legal Services
  CFOP 175-16 Avoiding Unnecessary Placements Through the Use of Substitute Care Funds
  CFOP 175-17 Child Death Review Procedures
  CFOP 175-18 Child Care training
  CFOP 175-19 Administrative Fines for False Reporting of Abuse, Neglect and Abandonment
  CFOP 175-20 Child Protection Teams and Sexual Abuse treatment Programs
  CFOP 175-21 Investigative Response
  HRSOP 175-22 Diligent Search
  CFOP 175-23 Case Supervision in Initial Responses/Assessments Involving Shelter Care
  CFOP 175-24 Predisposition Study
  CFOP 175-25 Additional and Supplemental Reports
  HRSOP 175-26 Confidentiality of Children and Families Records
  CFOP 175-28 Allegation Matrix
  CFOP 175-29 Temporary Assistance for Needy Families (TANF) Funding for Services
  HRSOP 175-33 Out-Of-Town Inquiries
  CFOP 175-34 Removal and Placement of Children
  CFOP 175-36 Reports and Services Involving Indian Child
  CFOP 175-37 Sharing Records With Children
  CFOP 175-38 Reunification
  CFSOP 175-39 Change of Custody
  CFOP 175-40 Consent for Medical Screening, Examination, and treatment of Children in Physical or Legal Custody of the Department
  CFOP 175-41 Family Assessment
  CFOP 175-42 Case Chronological Documentation
  CFOP 175-43 Referral Sources - Courtesy Supervision
  CFOP 175-44 Services to Refugee and Entrant Unaccompanied Minors
  CFOP 175-45 Assessment of Florida Abuse Hotline Information Referrals
  CFOP 175-46 Duplicate and Sequence Merges
  CFOP 175-47 Termination of Services - General
  CFOP 175-48 transfer of Cases Within and Between Districts
  CFOP 175-49 Reports Involving Allegations of Medical Neglect of an Infant with a Life Threatening Condition
  CFOP 175-50 Visitation of Children in Emergency Shelter
  CFOP 175-51 Manual Expunction of Florida Abuse Hotline Information System Records
  CFOP 175-52 Relicensing Child-Placing Agencies
  CFOP 175-54 Interstate Compact on the Placement of Children
  CFOP 175-55 Priority Placement under the Interstate Compact on the Placement of Children
  CFOP 175-56 Reports Involving Families Residing on Federal Property
  CFOP 175-57 Caller Identification
  CFOP 175-58 Relicensing of Family Foster Homes and Emergency Shelter Care Homes
  CFOP 175-59 Irrevocable trust for Benefit of Family Safety and Preservation Program Clients
  CFOP 175-60 State Institutional Claims
  CFOP 175-61 Exit Interviews for Children in Foster Care
  CFOP 175-62 Expediting Permanency for Abandoned Infants
  CFOP 175-64 Family Foster Home Waivers
  CFOP 175-67 Finalized Adoption Cases and Automated System Client Identifiers
  CFOP 175-69 Hospital/Emergency Room Child Abuse Reports
  CFOP 175-70 Funeral Arrangements for Children in Foster Care
  CFOP 175-71 Title IV-E Foster Care and Adoption Subsidy
  CFOP 175-72 New Children in Families with Active Investigations or Case Services or Where Involuntary Termination of Parental Rights Has Occurred in the Past
  CFOP 175-76 Employees Involved in Reports of Abuse, Neglect, Abandonment or Exploitation
  CFOP 175-77 WAGES/Hardship Exemption - Substitute Care Review
  CFOP 175-79 RELATIVE CAREGIVER PROGRAM
  CFOP 175-80 Independent Living Services (Ages 16 to 21)
  CFOP 175-81 Subsidized Independent Living (SIL)
  CFOP 175-83 Identification of Children
  CFOP 175-85 Prevention, Reporting and Services to Missing Children
  CFOP 175-86 Dependency Court Intervention in Cases of Abuse or Neglect by Non-Custodial Parents
  CFOP 175-88 The Prevention and Placement of Child Victims and Aggressors Involved in Child-on-Child Sexual Abuse, Sexual Assault, Seduction or Exploitation in Substitute Care
  CFOP 175-89 Filing of Petition for Release of Abuse Records to the Public
  CFOP 175-90 "Extraordinary Circumstances" for Extension of Case Plans
  CFOP 175-91 Abuse and Neglect Clearance of Informal Child Care Providers
  CFOP 175-93 TANF Uses in Family Safety
  CFOP 175-94 Direct Access To Information for Background or Criminal History Checks for Investigations, Emergency Placements, or Out of the Ordinary Circumstances
  CFOP 175-96 Coordination of Services Including Mental Health and Substance Abuse Services for Youth in the Care and Custody of the Department of Children and Families and Served by the Department of Juvenile Justice
  CFOP 175-97 Interstate Compact on Adoption and Medical Assistance

INSPECTOR GENERAL
  CFOP 180-2 Policies and Procedures of the Office of Inspector General

SAFETY
  CFOP 215-1 Loss Prevention
  CFOP 215-4 Safety and Loss Control - Fire Safety
  CFOP 215-5 Casualty Risk Loss Prevention and Control Program
  CFOP 215-6 Incident Reporting and Client Risk Prevention

MANUALS Section
(Existing HRS Manuals (HRSMs) will be converted to CF Operating    
Procedures (CFOPs) as those manuals are revised or rewritten.)    

SYSTEMS MANAGEMENT
  HRSM 50-2 Information Systems
  HRSM 50-2A Information Systems

FACILITIES ACQUISITION AND MANAGEMENT
  HRSM 70-3 Facility Maintenance Management Program

STANDARDS DEVELOPMENT
  HRSM 130-1 Rights of Patients in Florida Mental Health Facilities
  HRSM 130-2 Admissions to State Mental Health Facilities
  HRSM 130-3 Standards & Requirements for Mental Health Facilities
  HRSM 130-3A Standards & Requirements for Mental Health Facilities
  HRSM 130-3B Standards & Requirements for Mental Health Facilities
  HRSM 130-5 Problem Oriented Record Standards for Florida State Mental Health Facilities

ADULT SERVICES
  HRSM 140-6 Assisted Living Facilities (chapters 1-4 thru 8 only)
  HRSM 140-9 Domestic Violence Program
  HRSM 140-11 Adult Family Care Home Program (chapters 1-4 and 8 only)
  HRSM 140-12 Adult Protective Services Policy and Procedures Manual
  HRSM 140-12A Adult Protective Services Policy and Procedures Manual
  HRSM 140-12B Adult Protective Services Policy and Procedures Manual
  HRSM 140-12C Adult Protective Services Policy and Procedures Manual

ECONOMIC SELF-SUFFICIENCY SERVICES
  HRSM 165-7 Food Stamp Issuance

FAMILY SAFETY
  HRSM 175-16 Adoption Services
  HRSM 175-20 Independent Adoptions
  HRSM 175-23 Licensing Policies and Procedures for Substitute Care Homes

INSPECTOR GENERAL
  HRSM 180-1 Quality Management and Review

PAMPHLETS
  CFP 15-1 Basics of Records Management
  CFP 15-7 Records Retention Schedules Used by the DCF
  CFP 45-1 Storage Techniques
  CFP 45-2 Physical Inventory Techniques
  CFP 45-6 Supply Inventory Management System (SIMS)
  CFP 50-10 Instructions for Completing CIS Form for Adult Services
  HRSP 50-12 Client Information System - Data Entry Operator Guide
  HRSP 50-12A Client Information System - Data Entry Operator Guide
  HRSP 50-17 Information Systems Development Methodolgy
  CFP 50-18 Data Security Guide
  CFP 60-1 Employee Handbook
  CFP 70-1 Preparing Building Programs
  CFP 70-3 Operation and Maintenance Housekeeping Guidelines
  CFP 70-4 Resource Recovery and Waste Management
  CFP 75-3 Developing a Request for Proposal (RFP)
  CFP 80-1 FLAIR Property Subsystem
  HRSP 140-1 Adult Protective Services Investigation Decisions Handbook (Note: This pamphlet will be obsolete when HRSOP 140-2 is published in its entirety.)
  HRSP 140-3 OSS/HCE-DA Desk Guide
  HRSP 140-4 Assisted Living Waiver Eligibility Determination Guide
  CFP 155-2 Mental Health/Substance Abuse Data
  CFP 175-3 Vital Statistics System User's Guide
  CFP 215-1 Safe Practice Guidelines for Operating and Maintaining Department Facilities and Grounds
  CFP 215-2 Safe Practice Guidelines for Operating and Maintaining Machinery and Equipment
  CFP 215-3 Employee Safety Orientation

CENTRAL OFFICE OPERATING PROCEDURES
  OP 10-2 Mail Services
  OP 10-3 Central Office Motor Vehicle Pool
  OP 10-5 Issuance and Control of Identification Badges for the Winewood Office Complex
  OP 50-1 Office Automation and LAN Support Structure for Central Office
  OP 60-4 Pay Upon Demotion
  OP 70-1 Renovations at the Winewood Office Complex
  OP 70-2 Maintenance and Janitorial Service Requests for the Winewood Office Complex
  OP 70-3 Hanging Wall Treatments or Pictures at the Winewood Office Complex
  OP 70-4 Policy on Recycling and the Use of Recycling Funds
  OP 70-5 Floor Directories for the Winewood Office Complex
  OP 70-6 Telephone Service Requests at the Winewood Office Complex
  OP 75-1 Central Office Procedure for Acquiring New Cellular Phone Service



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